NADRA Tracking – Check Tracking ID Status Online, by SMS (8400), Pak-ID App, or Helpline

NADRA tracking lets you check the status of an identity application using your application tracking ID. If you applied from Pakistan, you can track by sending the 10-digit tracking ID via SMS to 8400. You can also check status with 10-digit tracking and pin code using the Pak Identity (Pak-ID) mobile app or by calling NADRA’s helpline 1777 (mobile) or +92 51 111 786 100 (landline).

NADRA Tracking Tool

Download the official app from the links below and check your application status directly:

• Android (Google Play): https://play.google.com/store/apps/details?id=pk.gov.nadra.pakid&pcampaignid=web_share
• iPhone (App Store): https://apps.apple.com/us/app/pak-identity/id1563975817

Once installed, open the app and enter your tracking ID to view the latest status of your application.

Tracking ID is the reference shown on your application confirmation or receipt.

Don’t share your tracking ID publicly

NADRA has warned citizens not to post tracking IDs in public comment sections on social media. Tracking status is meant to be checked through official channels, not comment replies.

What is a NADRA Tracking ID? 

A NADRA tracking ID is a unique 10-digit reference number issued when you submit an identity or certificate application through National Database and Registration Authority systems. This ten-digit number is shown on your application receipt and is used to track your application status through official NADRA channels.

Because this tracking ID is linked directly to your application record, NADRA treats it as sensitive information. You should keep it private and check your status only through official methods, not through public comment sections or social media replies.

This tracking ID remains your primary reference throughout the process until your application is completed.

How NADRA Tracking ID Works?

A NADRA Tracking ID works as a single reference that connects your application to NADRA’s internal processing system. When an application is submitted, the tracking ID is generated and attached to that specific request inside National Database and Registration Authority systems.

As the application moves through different stages, such as review, verification, or completion, the tracking ID is used to retrieve its current status. Official tracking channels use this number to locate your record and display the latest update linked to your application.

The tracking ID does not process or change anything by itself. It only acts as an identifier that allows NADRA systems to show progress information. This is why the same tracking ID is used consistently across official methods like SMS, helpline support, or the Pak-ID system until the application process ends.

How to Check NADRA Tracking ID?

1) NADRA Tracking Check by SMS (8400) (without internet)

If your application was submitted from Pakistan, you can track it by sending your application tracking ID via SMS to 8400.

2) NADRA Tracking Check Online via Pak-ID (Pak Identity)

Pak Identity (Pak-ID) is NADRA’s official online identity issuance service. The Pak-ID app includes an inbox/list of applications and supports online payments for identity applications.

Best for: online applications and users who want a single place to manage applications.

3) NADRA Helpline Number (Tracking by Call)

For help checking status or clarifying delays, NADRA lists these official contacts:

• 1777 (mobile users)
• +92 51 111 786 100 (landline)

Best for: cases where SMS/app status isn’t clear.

NADRA Tracking ID Payment 

A NADRA Tracking ID payment is made after you reach the payment stage on the Pak-Identity website or mobile app. The tracking ID links the payment to your application inside National Database and Registration Authority systems. Payment options and steps depend on the selected channel and the application type.

Accepted Modes of Payment

• Credit Card / Debit Card (Visa or Mastercard)
• eSahulat Franchise (Smart NIC & FRC only)
• EasyPaisa (Smart NIC & FRC only)
• JazzCash (Smart NIC & FRC only)

Note: eSahulat, EasyPaisa, and JazzCash are available only for Smart NIC and FRC applications.

Payment via Credit / Debit Card

1. Proceed to the payment stage on Pak-Identity (web or app).
2. Enter cardholder details (name, address, email, contact number).
3. Enter debit/credit card details and complete OTP verification.
4. Submit the payment to continue your application.

Payment via eSahulat (Smart NIC & FRC only)

1. Proceed to the payment stage on Pak-Identity (web or app).
2. Visit any eSahulat franchise.
3. Provide your application tracking ID and pay the fee to the agent.
4. Log back into your Pak-Identity account and proceed further.

Payment via EasyPaisa (Smart NIC & FRC only)

1. Reach the payment stage on Pak-Identity (web or app).
2. Open EasyPaisa and select NADRA Fee.
3. Choose NIC Fee Payment.
4. Enter your NADRA Tracking ID.
5. Review bill details and proceed.
6. Confirm and Pay Now.
7. Payment completes and is linked to your tracking ID.

Payment via JazzCash (Smart NIC & FRC only)

1. Reach the payment stage on Pak-Identity (web or app).
2. Open JazzCash and search NADRA.
3. Select NIS.
4. Enter your NIS Ticket ID (Pak-ID Tracking ID).
5. Confirm and complete the payment.

Important

Always enter the correct tracking ID at the payment step. This ensures the fee is recorded against your application and allows you to continue the process without delay.

What if the NADRA Tracking ID Does Not Work?

If your NADRA Tracking ID does not return any result, it usually means the system cannot locate your application at that moment. This can happen for a few common reasons and does not always indicate a problem with your application.

Possible reasons the tracking ID may not work

• The tracking ID was entered incorrectly (missing or wrong digits).
• The application data has not yet been updated in the tracking system.
• The application is under initial processing or verification.
• There is a temporary system delay or maintenance issue.

What you should do

• Recheck the tracking ID exactly as shown on your receipt or confirmation.
• Wait some time and try again, especially if the application was submitted recently.
• Contact official NADRA support and provide your tracking ID for verification.

For unresolved tracking issues, applicants should contact National Database and Registration Authority through official channels such as the helpline or email support, to confirm the application status.

NADRA ID Tracking Complaints & Issues

If you face problems with NADRA ID tracking such as delayed status updates, incorrect tracking results, or payment-related issues, NADRA provides official channels to register complaints and get assistance. For all tracking-related concerns, applicants should contact NADRA directly through its public inquiry services.

Official NADRA Contact Details

• Service availability: 24/7
• Mobile helpline: 1777
• Landline: +92 51 111 786 100
• Email: [email protected]

For faster resolution, keep your NADRA Tracking ID ready when contacting support. 

Always use these official channels for complaints and issue reporting related to tracking or application status through National Database and Registration Authority.

How Can I Check Whether My ID Is Ready?

You can check whether your ID is ready by using your NADRA Tracking ID through official NADRA channels. The tracking status shows when an application has completed processing or is ready for the next step.

Ways to check ID readiness

• SMS: Send your tracking ID to 8400 to receive the current status.
• Helpline: Call 1777 (mobile) or +92 51 111 786 100 and provide your tracking ID.
• Pak-ID application: Log in to the Pak-ID app to view updates linked to your tracking ID

If the status indicates completion or readiness, follow the instructions provided by the National Database and Registration Authority for collection or next steps.

Website Disclaimer

IdentityServices.pk is an independent informational website and is not affiliated with NADRA or any government authority. We do not process applications or provide official tracking services. Users must use official NADRA channels for applications, payments, and status updates.

Frequently Asked Questions

What is NADRA tracking used for?

NADRA tracking is used to check the current status of an identity or certificate application after submission. It shows whether the application is under processing, completed, or ready for the next step using a NADRA Tracking ID.

Where can I find my NADRA Tracking ID?

A NADRA Tracking ID appears on the application receipt, confirmation slip, or official message issued at the time of submission. This tracking ID remains the primary reference for status checks.

How many digits are in a NADRA Tracking ID?

A NADRA Tracking ID consists of 10 digits. All digits must be entered correctly to retrieve application status through official tracking channels.

Can I check NADRA tracking without a Tracking ID?

No, NADRA tracking does not work without a valid Tracking ID. Official systems require the tracking ID to locate and display application status.

Is it safe to share my NADRA Tracking ID online?

No, it is not safe to share a NADRA Tracking ID publicly. The tracking ID links directly to an application record and should only be used through official NADRA channels.

Why is my NADRA tracking status not updating?

A NADRA tracking status does not update immediately during early processing, verification stages, or system delays. Status updates appear only after the application progresses internally.

Can I check NADRA tracking by SMS?

Yes, NADRA tracking is checked by sending the Tracking ID via SMS to 8400, subject to application type and submission method.

Can I check NADRA tracking online?

Yes, NADRA tracking is checked online through official systems such as the Pak-ID application, depending on how the application is submitted.

How do I know if my ID is ready for collection?

An ID is ready for collection when the tracking status updates to ‘completion’ or ‘readiness’. This status is confirmed using the Tracking ID through official channels.

Who should I contact for NADRA tracking complaints?

Tracking complaints are reported directly to the National Database and Registration Authority using official helpline numbers or email support, along with the Tracking ID.