NADRA tracking lets you check where your CNIC, NICOP, POC, or certificate application stands using the 10-digit tracking ID from your application receipt. Three official methods work as of September 2026: send the tracking ID via SMS to 8400 (fastest, no internet needed), check inside the Pak Identity (Pak-ID) app or portal, or call NADRA’s 24/7 helpline on 1777 (mobile) or +92 51 111 786 100 (landline). The old public tracking page at nadra.gov.pk/pak-id-tracking was removed when NADRA relaunched its website in 2026.
Last Updated: September 2026
Three Ways to Check Your NADRA Tracking Status
Every NADRA tracking method uses the same 10-digit tracking ID. The difference is speed, detail, and whether you need internet access.
| Method | How | What You Need | Best For |
| SMS to 8400 | Open messages, type only your 10-digit tracking ID (no spaces, no words), send to 8400 | Pakistani mobile number + tracking ID | Fastest check, no internet, no login |
| Pak-ID App or Portal | Sign in at id.nadra.gov.pk or open the PakID app (listed as Pak Identity). Go to Existing Applications, select your tracking ID | Pak-ID account + tracking ID + internet | Most detailed view, payment management, full application history |
| NADRA Helpline | Call 1777 (mobile) or +92 51 111 786 100 (landline/overseas). Provide your tracking ID to the agent | Phone + tracking ID | When SMS/app status is unclear, or you need to escalate a delay |
Send your 10-digit NADRA tracking ID via SMS to 8400 for the fastest status check. No internet connection or login is needed. The Pak-ID app gives the most detailed view. NADRA’s 24/7 helpline on 1777 handles cases where automated channels are unclear.
Important: Your tracking ID is NOT the same as your CNIC number. The tracking ID is the 10-digit number on your application receipt. Your CNIC number is the 13-digit number printed on your identity card.
NADRA Tracking Tool
Download the official PAK ID app from the links below and check your application status directly:
- Android (Google Play): https://play.google.com/store/apps/details?id=pk.gov.nadra.pakid&pcampaignid=web_share
- iPhone (App Store): https://apps.apple.com/us/app/pak-identity/id1563975817
Once installed, open the app and enter your tracking ID to view the latest status of your application.
Tracking ID is the reference shown on your application confirmation or receipt.
Keep Your Tracking ID Private
NADRA has warned citizens not to post tracking IDs in public comment sections on social media, Facebook groups, or forums. Your tracking ID links directly to your application record. Sharing it publicly exposes your application data to anyone who enters the number.
Check your status only through official channels: SMS to 8400, the Pak-ID app, or the NADRA helpline. Do not share your tracking ID with unofficial websites, social media pages, or individuals claiming to check status on your behalf.
What is a NADRA Tracking ID?
A NADRA tracking ID is a unique 10-digit reference number issued when you submit an identity or certificate application through National Database and Registration Authority systems. This ten-digit number is shown on your application receipt and is used to track your application status through official NADRA channels.
Because this tracking ID is linked directly to your application record, NADRA treats it as sensitive information. You should keep it private and check your status only through official methods, not through public comment sections or social media replies.
This tracking ID remains your primary reference throughout the process until your application is completed.
What Happened to the NADRA Tracking Website?
NADRA relaunched its website (nadra.gov.pk) in 2026 and removed the old public PAK ID Tracking page. The URL that many guides still reference (nadra.gov.pk/pak-id-tracking) no longer exists.
This means the browser-based method where you entered your tracking ID directly on the NADRA website without logging in is no longer available. Online tracking now requires signing into the Pak-ID portal (id.nadra.gov.pk) or using the PakID mobile app.
If you see a guide or video directing you to nadra.gov.pk/pak-id-tracking, it is outdated. Use the three methods listed above instead.
The old NADRA tracking webpage at nadra.gov.pk/pak-id-tracking was removed during NADRA’s 2026 website relaunch. Online tracking now requires a Pak-ID account. SMS to 8400 remains the only method that works without a login or internet connection.
How to Check NADRA Tracking ID?
1)Step-by-Step: Check NADRA Tracking by SMS (8400)
Step 1: Open your phone’s messaging app.
Compose a new text message.
Step 2: Type your 10-digit tracking ID.
Enter only the digits. Do not add spaces, hyphens, words, or any prefix. Just the 10-digit number.
Step 3: Send to 8400.
Send the message to shortcode 8400. Standard NADRA SMS charges apply.
Step 4: Read the reply.
NADRA will reply within seconds with your current application status. The reply shows the stage your application is at (In Process, Verification, Printing, Dispatched, or Ready for Collection).
Note: 8400 only works from Pakistani mobile numbers, including Pakistani SIMs on roaming. Overseas applicants without a Pakistani SIM should use the Pak-ID app or call the helpline.
Step-by-Step: Check NADRA Tracking via Pak-ID App
Step 1: Download the Pak-ID app.
Get ‘Pak Identity’ from the Google Play Store (Android) or App Store (iPhone). Or go to id.nadra.gov.pk in your browser.
Step 2: Sign in.
Log in with your Pak-ID credentials and accept the terms.
Step 3: Go to Existing Applications.
Select CNIC/NICOP, then choose ‘Apply Now’, then open Existing Applications.
Step 4: Select your tracking ID.
Your application appears with its tracking ID. Tap it to see the current status and full details.
NADRA Tracking ID Payment
A NADRA Tracking ID payment is made after you reach the payment stage on the Pak-Identity website or mobile app. The tracking ID links the payment to your application inside National Database and Registration Authority systems. Payment options and steps depend on the selected channel and the application type.
Accepted Modes of Payment
- Credit Card / Debit Card (Visa or Mastercard)
- eSahulat Franchise (Smart NIC & FRC only)
- EasyPaisa (Smart NIC & FRC only)
- JazzCash (Smart NIC & FRC only)
Note: eSahulat, EasyPaisa, and JazzCash are available only for Smart NIC and FRC applications.
Payment via Credit / Debit Card
- Proceed to the payment stage on Pak-Identity (web or app).
- Enter cardholder details (name, address, email, contact number).
- Enter debit/credit card details and complete OTP verification.
- Submit the payment to continue your application.
Payment via eSahulat (Smart NIC & FRC only)
- Proceed to the payment stage on Pak-Identity (web or app).
- Visit any eSahulat franchise.
- Provide your application tracking ID and pay the fee to the agent.
- Log back into your Pak-Identity account and proceed further.
Payment via EasyPaisa (Smart NIC & FRC only)
- Reach the payment stage on Pak-Identity (web or app).
- Open EasyPaisa and select NADRA Fee.
- Choose NIC Fee Payment.
- Enter your NADRA Tracking ID.
- Review bill details and proceed.
- Confirm and Pay Now.
- Payment completes and is linked to your tracking ID.
Payment via JazzCash (Smart NIC & FRC only)
- Reach the payment stage on Pak-Identity (web or app).
- Open JazzCash and search NADRA.
- Select NIS.
- Enter your NIS Ticket ID (Pak-ID Tracking ID).
- Confirm and complete the payment.
Important
Always enter the correct tracking ID at the payment step. This ensures the fee is recorded against your application and allows you to continue the process without delay.
What Your NADRA Tracking Status Means?
When you check your NADRA tracking ID, the system returns a status that tells you where your application is in the processing pipeline. Here is what each status means and what to do if your application is stuck at that stage.
| Status | What It Means | What to Do |
| In Process | Your application has been received and entered into the system. It is in the processing queue. | Wait. This is normal for the first few days after submission. |
| Under Verification | NADRA is verifying your documents, biometrics, or both. This is the most common stage where delays happen. | If stuck here for more than 2 weeks, call 1777 to check whether additional documents are needed. |
| Printing | Verification is complete. Your card is being printed at a NADRA production facility. | No action needed. Card will move to dispatch shortly. |
| Dispatched | Your card has been sent from the production facility to your NADRA Registration Centre or delivery address. | Check with your NADRA centre or wait for delivery notification. |
| Ready for Collection | Your card has arrived at the NADRA Registration Centre where you applied. It is ready for pickup. | Visit the centre with your original receipt and a valid ID to collect your card. |
| Delivered | Your card has been delivered (for postal/courier delivery applications). | Check your mail or collection point. |
NADRA applications move through five main stages: In Process, Under Verification, Printing, Dispatched, and Ready for Collection. The verification stage is where most delays occur. If your application shows Under Verification for more than two weeks, contact NADRA’s helpline on 1777 to check whether additional documents or a biometric re-verification is needed.
What if the NADRA Tracking ID Does Not Work?
If your NADRA Tracking ID does not return any result, it usually means the system cannot locate your application at that moment. This can happen for a few common reasons and does not always indicate a problem with your application.
P
| Problem | Likely Cause | Fix |
| ‘Invalid Tracking ID’ error | Tracking ID entered with spaces, hyphens, or extra digits | Remove all spaces and hyphens. Enter exactly 10 digits, nothing else. |
| No result found | Application was submitted very recently (less than 24-48 hours ago) | Wait 24-48 hours and try again. Tracking updates are not instant after biometrics. |
| Status has not changed for weeks | Application is stuck in verification, possibly waiting for documents or re-verification | Call 1777 or visit the NADRA centre where you applied. Ask if additional documents are needed. |
| SMS to 8400 not working | Non-Pakistani mobile number, or SMS permissions blocked by carrier | Ensure you are sending from a Pakistani mobile number. Check roaming and SMS settings. Try the Pak-ID app instead. |
| Pak-ID portal/app login not loading | Browser issue, server load, or captcha not rendering | Try a different browser, switch networks (WiFi to mobile data or vice versa), or try later. |
| Entered CNIC number instead of tracking ID | Confused the 13-digit CNIC with the 10-digit tracking ID | Use only the 10-digit tracking ID from your receipt. See the comparison table above. |
NADRA Tracking ID vs CNIC Number: What Is the Difference?
The NADRA tracking ID and CNIC number are two different things. Confusing them is one of the most common reasons tracking fails.
| NADRA Tracking ID | CNIC Number | |
| Digits | 10 digits | 13 digits (XXXXX-XXXXXXX-X) |
| Where to Find It | Application receipt or confirmation SMS/email | Printed on your identity card (front) |
| Purpose | Track the status of an application in progress | Identify you as a citizen in all official records |
| Used For Tracking? | Yes – enter this number when checking status | No – entering your CNIC number in tracking will not work |
| Changes? | New tracking ID for each new application | Same number for life (unless CNIC is cancelled and reissued) |
If you enter a 13-digit number into the SMS or app tracking system, it will not return any result. Always use the 10-digit tracking ID from your receipt.
How to Get a NADRA Tracking ID?
A NADRA tracking ID is issued automatically when you submit any identity or certificate application. The method of issuance depends on how you applied.
• In-person at a NADRA Registration Centre: The tracking ID is printed on the paper receipt you receive after biometric verification. Keep this receipt safe.
• Online via the Pak-ID portal or app: The tracking ID appears in your application dashboard and is also sent via confirmation email or SMS.
• At a foreign mission (embassy/consulate): The tracking ID is printed on the receipt issued by the NADRA counter or mobile registration team (MRT) at the mission.
The tracking ID is generated once and stays the same throughout the entire processing cycle for that application. Each new application receives a new tracking ID.
NADRA Tracking for Overseas Pakistanis (NICOP, POC)
If you applied for a NICOP or POC through a Pakistan embassy, consulate, or the Pak-ID portal, tracking works the same way but with one important difference.
SMS to 8400: This only works from Pakistani mobile numbers. If you are overseas without a Pakistani SIM, you cannot use this method.
Pak-ID portal or app: Sign in to id.nadra.gov.pk or the PakID app. Go to Existing Applications. Your NICOP or POC application appears with its tracking ID and current status. This is the most reliable method for overseas applicants.
NADRA helpline: Call +92 51 111 786 100 from any international number. Provide your tracking ID. The helpline operates 24/7.
Embassy/consulate: Contact the Pakistan diplomatic mission where you submitted your application. Some missions provide tracking updates directly.
Overseas Pakistanis tracking a NICOP or POC application should use the Pak-ID portal (id.nadra.gov.pk) or call NADRA’s international helpline at +92 51 111 786 100. The SMS to 8400 method only works from Pakistani mobile numbers and is not available to applicants overseas.
NADRA Tracking Complaints and Escalation
If automated tracking channels cannot resolve your issue, contact NADRA directly.
| Channel | Contact | When to Use |
| Mobile helpline | 1777 | General tracking queries, status clarification, escalation |
| Landline | +92 51 111 786 100 | Same as above; works from any phone including overseas |
| [email protected] | Written complaints, documentation of issues, formal escalation | |
| In-person | Visit the NADRA Registration Centre where you applied | When status shows an issue requiring biometric re-verification or document resubmission |
When contacting NADRA, always have your 10-digit tracking ID ready. For email complaints, include your tracking ID, full name, the NADRA centre where you applied, and a description of the issue.
Lost Your NADRA Tracking ID? How to Recover It?
If you have lost your tracking ID receipt and cannot find the confirmation SMS or email, you still have options to recover it.
• Check the Pak-ID app: If you applied online, your tracking ID is stored in the Existing Applications section of your Pak-ID account.
• Check your email or SMS history: Search for messages from NADRA or the Pak-ID system around the date you applied.
• Visit the NADRA Registration Centre: Go to the centre where you applied with your original CNIC or any identity document. Staff can look up your application record.
• Call NADRA helpline: Call 1777 or +92 51 111 786 100 and provide your CNIC number and application details. NADRA can locate your application and provide the tracking ID.
Without a tracking ID, automated SMS and online tracking will not work. Recovery through the helpline or a visit to the NADRA centre are the only options.
Website Disclaimer
IdentityServices.pk is an independent informational website and is not affiliated with NADRA or any government authority. We do not process applications or provide official tracking services. Users must use official NADRA channels for applications, payments, and status updates.
یہ ویب سائٹ صرف معلوماتی مقاصد کے لیے بنائی گئی ہے اور نادرا یا کسی سرکاری ادارے سے منسلک نہیں ہے۔
درخواستیں، ادائیگیاں اور ٹریکنگ اسٹیٹس صرف نادرا کے سرکاری ذرائع کے ذریعے مکمل کیے جائیں۔
Frequently Asked Questions
What is a NADRA tracking ID?
A NADRA tracking ID is a unique 10-digit reference number issued when you submit an identity card or certificate application through NADRA. It appears on your application receipt and is used to check application status through SMS, the Pak-ID app, or the helpline.
How many digits are in a NADRA tracking ID?
A NADRA tracking ID has exactly 10 digits. Do not confuse it with your 13-digit CNIC number. Entering the wrong number type will return no result.
Can I check NADRA tracking without internet?
Yes. Send your 10-digit tracking ID via SMS to 8400 from any Pakistani mobile number. No internet connection or app login is needed.
Can I track my NICOP or POC application from overseas?
Yes. Use the Pak-ID portal (id.nadra.gov.pk) or call +92 51 111 786 100. SMS to 8400 does not work from non-Pakistani numbers.
What happened to the old NADRA tracking website?
NADRA removed the public PAK ID Tracking page (nadra.gov.pk/pak-id-tracking) during its 2026 website relaunch. Online tracking now requires signing into the Pak-ID portal or app.
What does ‘Under Verification’ mean?
Under Verification means NADRA is checking your documents and biometrics. This is normal but can cause delays. If your application stays in this status for more than two weeks, contact NADRA on 1777 to check if additional documents are required.
I lost my tracking ID. How do I recover it?
Check the Pak-ID app under Existing Applications, search your email or SMS history for NADRA confirmations, visit the NADRA Registration Centre where you applied with your CNIC, or call 1777 and provide your CNIC number for a record lookup.
Is my CNIC number the same as my tracking ID?
No. Your CNIC number has 13 digits and identifies you as a citizen. Your tracking ID has 10 digits and tracks a specific application. Using the wrong number for tracking will not return any result.
Why does my tracking ID show ‘Invalid’?
This usually means the number was entered with spaces, hyphens, or extra characters. Enter exactly 10 digits with no spaces. If the problem persists, call 1777 to verify the tracking ID against your application record.
How long does NADRA take to process a CNIC application?
Normal processing takes approximately 15 working days for standard CNIC and 31 working days for Smart NIC. Urgent and executive processing options are available at higher fees with shorter timelines.
Can someone else check my tracking status for me?
Yes, if you share your tracking ID with them. However, NADRA advises keeping it private. Only share it with people you trust, never in public comment sections.
Is it safe to share my tracking ID online?
No. NADRA has warned citizens not to post tracking IDs on social media or public forums. The tracking ID links directly to your application record and should only be used through official NADRA channels.
Official Sources
• NADRA Customer Support: nadra.gov.pk/customer-support (24/7 helpline 1777)
• NADRA About PakID: nadra.gov.pk/aboutPakID
• Pak-ID Portal: id.nadra.gov.pk
• NADRA FAQs: www.nadra.gov.pk/faqs
• PakID App (Google Play): play.google.com/store/apps/details?id=pk.gov.nadra.pakid
• PakID App (App Store): apps.apple.com/us/app/pak-identity/id1563975817